About this draft
This notice outlines the proposed approach to privacy for Mould Eradication Harrow. The identity of the data controller and details of actual processing need to be confirmed before this notice can be considered complete.
Questions about a mould or damp enquiry can be discussed on +44 20 3966 3842. A dedicated channel for privacy requests has not yet been confirmed.
Information provided during an enquiry
A telephone enquiry may involve a name, contact number, property location and a description of the problem. Customers should share only the information needed to discuss access, the property and the requested service. Any recording, photographs or subsequent correspondence must be described accurately in this notice if used.
The business needs to confirm which records are actually made, where they are kept and whether information is passed to a service provider.
How information may be used
Information supplied for an enquiry may be needed to respond, discuss a possible visit or provide an agreed service. This notice must identify the actual purposes and the lawful basis for each use, including any separate use for marketing, complaints or legal obligations.
Website information and cookies
This website includes an embedded OpenStreetMap map. A browser loading that map connects to a third-party service. The live hosting, logs, cookies, analytics and any map provider must be checked before this notice describes them. No analytics or advertising service should be listed as active unless its use is confirmed.
Sharing and international transfers
If another organisation is involved in hosting, handling enquiries, arranging visits or processing payments, this notice should identify the relevant recipients or categories and explain their role. Any international transfers and applicable safeguards must be checked against the actual arrangements.
Retention and security
This notice must explain the retention period for each relevant category of personal data, or the criteria used to decide it. It should also describe the actual arrangements for restricting access, retaining records and disposing of information; no fixed period is assumed in this draft.
Your data protection rights
Depending on the circumstances, individuals may have rights to request access, correction, erasure, restriction or portability of their personal data. Individuals may also have a right to object to certain processing and to withdraw consent where processing relies on consent. These rights can be subject to conditions and exceptions.
A person can raise a concern with the Information Commissioner’s Office. This notice must provide the correct contact details and process for exercising rights with the data controller.
Changes to this notice
This notice is under review and will be updated when the business arrangements are confirmed.